Information Technology

This KNOWLEDGE BASE category contains all of the support articles that fall under The Office of Information Technology.

Categories (6)

Accounts and Access Articles

Articles related to User Account and Access to Systems

Phones and Conferencing

Support articles to assist users with accessing communication resources.

Security Articles

Articles related to Information Security or Computer Security

HawkPRINT and Printing

About HawkPRINT
Beginning Fall 2019, students will be required to pay for all printing costs. Currently, HCC provides students a $1.50 allotment of free printing per month. The change in policy reflects the implementation of a sustainable print strategy to cut costs and reduce environmental impact.

The new print system will provide students the ability to print from mobile devices and laptops and to email print jobs from home directly to campus printers.

Students will need to add funds to their HawkPRINT account by logging in to using their HawkMail address and password.
In order to print, students will either swipe their Hawk Card, use their Student ID and PIN or enter their HawkMail address and password at a print station.

Articles (2)

Mapping Drives over VPN [Apple macOS]

Steps to connect to a File share when connecting remotely over VPN using an Apple macOS computer.

Password Security Best Practices

How to create strong NetID passwords