Overview
What Employee Relations Does
Employee Relations
Employee Relations is the part of HR that focuses on keeping the workplace running smoothly by helping employees at all levels work through conflict. It’s about fairness, communication, and solving problems before they grow.
Here are the key pieces of what we do:
1. Conflict Resolution & Problem-Solving
We help employees work through conflicts, misunderstandings, or concerns. We’re neutral, we listen, and we help find solutions.
2. Managing Performance & Behavior Issues
We guide managers on how to address performance problems or behavior that doesn’t meet expectations. This includes coaching, documentation, warnings, performance improvement plans (PIPs), and follow-up.
3. Policy and Process Guidance
We help everyone understand workplace policies and make sure they are applied consistently and fairly.
4. Workplace Investigations
When serious concerns arise, we investigate the situation and help determine appropriate next steps.
5. Legal & Compliance Support
We ensure the organization follows employment laws and regulations, which protects both employees and the college.
6. Employee Support & Advocacy
We provide a safe place for employees to bring concerns, ask questions, or seek guidance about workplace issues.
7. Union/Labor Relations
We interpret contracts and help ensure we meet the requirements of the labor agreement.
The Employee Relations Team is:
Alerson Jacquez, Human Resources Officer
Ajacquez2@hccfl.edu
813-253-7038
Jessica Holley
Human Resources Analyst
Jholley9@hccfl.edu
813-253-7108