HCC Ticket Support

Ticket Title

A short description to explain the nature of a ticket.

Types of Issues

Identify the type of issue a user is having.

Text Box

ACCESS LOGIN INFO: PLEASE READ

For password resets please attempt to manage it at the link below:
https://passwordreset.microsoftonline.com/

For Instructions on how to reset your password use the link below:
https://hccfl.teamdynamix.com/TDClient/1836/Por...

For information about managing and setting up your Multi Factor Authentication please click the link below.
https://hccfl.teamdynamix.com/TDClient/1836/Por...

Computer Move *Notice*

This message is to inform users that in the scenario that there are multiple computer moves there could be a lead time of up to two weeks.

Printer ID Number

Please provide the units identification number. This number usually starts with "F" or "P". (Example Fxxxxx)

Attachment

File attachments associated with the ticket.

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Working Remotely?

If you are working remotely please select yes in this section and provide a contact number in the description of the issue.

Description

The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.

Type of Device:

Laptop or Desktop selection

Number Of Devices:

Number of devices to be worked on in InTune.

Your name

Your email address

Your phone number

Verification Code

Other Fields