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Services or Offerings?
AV Equipment Issue
  1. Services
  2. Inactive Services
  3. Hardware Issues
Short description goes here.
Computer Equipment Issue
  1. Services
  2. Inactive Services
  3. Hardware Issues
Short Description goes here.
Computer Software Issue
  1. Services
  2. Inactive Services
  3. Software Issue
Short description goes here.
etrieve
  1. Services
  2. Available IT Services
HCC Ticket Support
  1. Services
  2. Hidden Services
Incident Response
  1. Services
  2. Inactive Services
  3. Endpoint Security
Issues with Malware Software
  1. Services
  2. Inactive Services
  3. Endpoint Security
MLC Issue
  1. Services
  2. Inactive Services
  3. Hardware Issues
This is a description of the MLC Service under the Classroom Support/Hardware issue.
Monitor Issue
  1. Services
  2. Inactive Services
  3. Computer Hardware
Non Functioning Workstation
  1. Services
  2. Inactive Services
  3. Computer Hardware
Password Reset
  1. Services
  2. Available IT Services
  3. Password and Login Support
Refresh
  1. Services
  2. Asset Management
This Service is to identify all actions related to the refresh of computers.
Report an MFA Issue
  1. Services
  2. None
Submit a request for support related to an MFA issue.
Software Request
  1. Services
  2. Available IT Services
Request new additions or modifications to college approved endpoint software.
Third Party Access Request
  1. Services
  2. Available IT Services
Service Request to for HCC employees used to request an account for a company or person that needs access to HCC's networks or resources.