Services A-Z (21)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Adjunct Laptop Request

Loaner laptop program for adjunct faculty.

AV Equipment Issue

Short description goes here.

C

Computer Equipment Issue

Short Description goes here.

Computer Software Issue

Short description goes here.

E

Enable Multi-Factor Authentication

Request to have Multi-Factor Authentication enabled for your HCC account.

etrieve

H

HCC Ticket Support

I

Incident Response

Issues with Malware Software

M

MLC Issue

This is a description of the MLC Service under the Classroom Support/Hardware issue.

Monitor Issue

N

Non Functioning Workstation

P

Password Reset

R

Refresh

This Service is to identify all actions related to the refresh of computers.

Report an MFA Issue

Submit a request for support related to an MFA issue.

S

Submit a Ticket

If you need to submit a request for service for on campus or remote support, you can request assistance here.

T

TeamDynamix Access

Resolve issues with accessing TeamDynamix.

TeamViewer Connection

Download the TeamViewer remote app

Third Party Access

Information to assist HCC employees with the means to request an account for a company or person that that needs access to HCC's networks.

V

VPN Access

HCC's VPN Service provides remote access for approved HCC employees with connectivity to IT services from while off campus.

Z

Zoom

Request Zoom License