Reset Voicemail PIN


To assist users in resetting their Voicemail PIN.


STEP 1: Open a web browser and go to 


STEP 2: You will be prompted with a screen that says the Certificate is not trusted.  Accept the certificate.  Various browser has different methods of doing this.  (Chrome: Advanced and then Proceed)   

STEP 3: You will be prompted to enter your email address and password.  Enter your full HCC email address and password, then click Sign In 




STEP 4: From the landing page, click on General Settings 




STEP 5: Under general settings, you will see a section called Phone Services/PIN. Enter your new PIN and click Save. 




Article ID: 122193
Mon 12/7/20 1:59 PM
Wed 4/12/23 8:57 AM